RENTAL POLICY

LENGTH OF RENTAL
You can choose to hire your outfit for either 4 or 8 days. Your order will arrive before 8pm of the day your rental begins. 

REFUNDABLE DEPOSIT

Each outfit has a $100 deposit which is immediately refunded once the garment is returned in an undamaged condition. If any repairs need to be made from your rental then the cost of the repairs will be deducted from your deposit and any remaining amount will be refunded to your allocated credit card. 

DURING YOUR RENTAL

Please treat your outfit as you would your own. 

Please only wear garments that are your size. Wearing an outfit that does not fit you may damage seams and zips or fray hems. You will be liable to pay for repair or replacement. 

RETURNING YOUR RENTAL

Rentals must be posted on or before the day your rental ends. Please pack your outfit into the express postage satchel included in your order and drop into a yellow Australia Post post box or hand over the counter at an authorised Australia Post shop. If your rental ends on a Sunday or a public holiday and you do not have access to a yellow Australia Post post box, please hand over the counter at an authorised Australia Post shop before 12pm the next day.

 

OUR PROMISE

TRANSPARENCY : INTEGRITY : PROGRESS

The Abbie James Studio is proudly sustainable, but we know we can do better. We believe sustainability is a journey rather than a destination, and we will continue to advance as we constantly progress to a more sustainable future. 

1 GARMENT PURCHASED = 1 TREE PLANTED

SUSTAINABILITY


We believe if you are in a position to make a positive change, then you should do everything in your power to be that change. And this is the reason why Abbie James was created, to shake up the fashion industry while offering a considered edit of luxury womenswear that is designed to be worn for years to come. 

Founder and environmentalist, Abbie James, is supporting those who are looking for accountability in an industry that is built on excess. She is offering a luxe alternative to green fashion where all aspects of the business are considered. 

PRACTICES


Planting 1 tree for every garment sold online and in store through Ecologi.
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Carbon neutral energy.
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Compostable and recyclable shipping packaging, using a carbon neutral shipping company.
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Giving preference to upcycled display, office equipment and furniture. 
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Natural furniture made from fallen trees at Abbie’s Mornington Peninsula property.
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Wrapping paper, bags and promotional material made from natural, recyclable, recycled and compostable materials, including adhesives.
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Natural, locally sourced refill cleaning products purchased from local business, Gram Sustainable. 


To find out what we expect from our designers, please click here.