FAQ

Are all of your stocked brands sustainable? 

Each of the brands stocked in Abbie James are chosen for their ethical and sustainability practices. You can read about each brand and their philosophy by choosing a designer on the home page. 

 

Where are your brands located?

We have a mix of Australian and international brands all chosen for their ethical and conscious practices. 

 

Does Abbie James have it's own label?

Yes. The Abbie James brand is designed by founder Abbie James and can be found instore and online. 

 

Do you have a physical store?

Yes we do. It is located at 181 Brunswick Street, Fitzroy, Victoria, Australia.

 

I am unsure of sizing and I can't make it into your boutique, how do I know what will work for my body shape?

Contact us in store by phoning +61 3 9419 3916 and we can help you with sizing and fit. The Abbie James stylists will soon be offering complimentary virtual styling sessions. Join our newsletter to be kept up to date of when these are available. 

 

Your menu does not have options for men or women. How do I know what items to look at?

That's simple, you can look at all of the styles. Most styles work on both masculine and feminine body shapes. We choose not to catagorise styles into gender as we believe gender does not depict what you can wear. A lot of our brands are specifically genderless, others are traditionally feminine but work well over all body shapes, while some are traditionally feminine, but please don't let that stop you!

 

How does sizing work?

Most styles are female sizing. For masculine body shapes we suggest sizing up one size. Read the description of each style as this will explain how the sizing works. Our stylists are familiar with how each style works on different body shapes and we are happy to help. Simply call the boutique on 0405 193 282. Keep in mind, if it does not fit, you are welcome to exchange for a different size or style.

 

What is your return policy?

You can view our return policy here

 

What is your shipping policy?

You can view our shipping policy here.

 

WHAT'S IN THE PIPELINE

I am currently working on the next Abbie James collection which will be released as a gradual collection for Australian AW2023/24. This collection will be sold online worldwide.

How will this collection be my most sustainable and inclusive yet?


FABRICS
Fabrics will be sourced from a local deadstock supplier and where possible traced back to the original manufacturing mill.

MATERIALS
Everything from thread, fusing, buttons, zips will be considered and the most sustainable option available will be used.

MANUFACTURING
Garments will be manufactured, made to order, locally in my hometown of Melbourne.

SIZING & FIT
The sizing will expand to a women's Australian size 4-16. There will be an option to have garments altered to fit specific measurements to accommodate petite and extra tall customers.

RECYCLING
Fabric during the design, sampling and manufacturing process will be recycled through UPPAREL. Fabric will be repurposed on shore in Australia.

TREE PLANTING
For every garment sold a tree will be planted through Ecologi.